Which regulations fall under this policy?
There are many privacy regulations to comply with, not to mention our policy to ensure the privacy of our customers and their clients. So, while we address the requirements of every applicable privacy regulation or law, we do so across the board for all customers and all regulations, and all personal data is treated with the same diligence.
The regulations within the scope include, but are not limited to:
The EU GDPR
Information we collect
During the use of our site, we may ask you to provide us with certain personal data that can be used to contact or identify you (“Personal Data”). Personal Data may include, but is not limited to:
Automatically collected information
Like many websites, we and our third-party service providers, such as advertising and analytics providers, use cookies, web beacons, and other data technologies to receive and store certain types of information whenever you interact with us via your computer or mobile device. The use of these technologies helps us recognize you, customize your experience, and create relevant marketing messages. These are the types of information we collect:
Log & Device data.
When you visit our site, we may automatically record information (“log data”), including information that your browser sends whenever you visit our site. This log data may include the web address you come from or go to, your device model, operating system, browser type, unique device identifier, IP address, mobile network provider, and time zone or location.
Our third-party service providers may provide us with information that tells us how our marketing advertisements, often placed on third-party sites, performed and who clicked on them. This information does not identify a specific individual and is generally not identifiable. If we were to link this information to you, we would treat it as personal data.
Information we collect
Cavalworks is liable and remains responsible for all your personal data shared with third parties for external processing on our behalf under the Onward Transfer Principle.
Cavalworks may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Inquiries about your data
If you have a question or complaint about our compliance with the Privacy Principles, you can contact us via email.
Definition of personal information
For the purposes of the GDPR, information is meant that: (1) is recorded in any form; (2) is about or relates to a specific person; (3) can be linked to that person; and (4) is collected by Cavalworks in connection with business activities. Personal information does not include data that is de-identified, anonymous, or publicly available.
Use of your data
When Cavalworks >uses the personal data of our customers for business operations, such as sales, marketing, and support, Cavalworks is the Data Controller. As such, Cavalworks has implemented measures for compliance with GDPR requirements as a Data Controller and manages personal data according to these six lawful processing conditions of GDPR:
When Cavalworks transfers personal information of customers across national borders, we do so in accordance with applicable law.
Use of cookies (Cookie Policy)
Cookie data. We may use “cookies” (a small text file sent by your computer each time you visit our site) or similar technologies to record log data. Many browsers accept cookies by default. You can change this setting in your browser and you can also clear your cookies. If you do so, you may lose certain features of our site. Please refer to our cookie guidance or your browser’s help function for more information on cookie setting options.
We may use the following types of cookies:
Advertising and analytics: These cookies collect information about who visits our site and how users interact with our site. This information does not identify any individual user. It is aggregated and anonymous. The information in this analysis includes the number of visitors to our site, referring websites, pages visited on this site, time of the visit to our site, whether this is a new or returning visitor, and other similar information. This information is used to help us understand the use of our site, make our services more efficient and operate them, and monitor activity on our site. See below for a list of our analytics providers.
Essential cookies: These cookies help manage our site and improve your experience. These include cookies that give you access to a members-only area of the site or that help load the content of our site quickly. These cookies are only used to provide you with these services.
Functional cookies: These cookies allow the site to remember preferences you have selected, such as login details or other selections you have made. These are intended to facilitate the use of our site and prevent you from having to set the same preferences every time.
Social Media cookies: We use social media tools on our site and these cookies enable the social media network to record when you have liked or engaged with a social media tool on our site. In some situations, the social network may send us data that you have set to share. If you do not want the social media network to share information with us, please check your privacy settings with the social media network.
Advertising cookies: These cookies allow us to track browsing behavior while you visit the site. Based on your browsing history and with your consent, we use third-party advertising partners who can show you a relevant advertisement when you are on a third-party site, such as a social media platform. Within these cookies, we may also know your exact location, such as latitude, longitude, GeoIP, and other location-specific information. See below for your choices regarding cookies and the use of advertisements.
To help us make emails more useful and interesting, we often receive a confirmation when you open an email from us, if your computer supports such capabilities. You can choose not to receive emails from us. See the Your Choices section below.
We may also use a pixel tag, a small graphic file that allows us and third parties to track the use of the site and provide us with information based on your interaction with the site. These tags can collect the IP address of the device used to load the page and the browser type. Pixel tags are also used by our third parties to collect information when you visit our site, the links and other actions you take on our site, and we may use this information in combination with cookies to display targeted advertisements.
Forms/web behavior
Other data technologies may be used that collect similar information for security and fraud detection purposes.
If you have questions about cookies, please visit https://ec.europa.eu/info/cookies_en
Do Not Track Signals
Our site and services do not collect personal information about your online activities over time and across third-party websites or online services. Therefore, “do not track” signals from web browsers do not apply to our site or services, and we do not change our data collection and use practices upon receipt of such a signal.
Use of your information – Reasons for using your personal data
The information we collect and store regarding you is primarily used to enable us to provide our services to you. In addition, Cavalworks relies on the following lawful grounds to collect and process the personal data provided by you:
Legitimate business interests: To provide you with the information you requested about our products or services and to provide information about other products that we believe may be of interest to you if you have given consent to receive such information, which are legitimate business interests. To inform you about any changes to our Website, such as improvements or changes in services/products, that may affect our service provision. If you are an existing customer, we may contact you with information about goods and services similar to those that were the subject of a previous sale to you.
Performance of the contract: To fulfill our contractual obligations to you and in the performance of contractual obligations to you.
User consent: We may use your data, or allow selected third parties to use your data, so that you can receive information about related services with which we may collaborate to provide our service. If you are a new customer, we will only contact you or allow third parties to contact you if you have given consent for this and only through the means for which you have given consent. If you do not want us to use your data for ourselves or for third parties, you have the option to withdraw your consent for this.
We do not disclose information about identifiable individuals to our advertisers, but we may occasionally provide them with statistical information about our visitors, such as your city of residence or age group.
Sharing and disclosure
We do not share your personal information with others, except as indicated in this policy or when we inform you and give you the opportunity to indicate that your personal information may not be shared.
We will share your information in the following ways
With third-party service providers, agents, or contractors. We use other companies, agents, or contractors (“Service Providers”) to perform services on our behalf or to assist us in providing services to you. For example, we may engage service providers to process credit card transactions or other payment methods. We may also rely on service providers to provide services such as marketing, advertising, communication, infrastructure, and IT services, to provide customer service, collect debts, and analyze and improve data (including data about user interactions with our service). These service providers may have access to your personal or other information to perform these functions. Furthermore, some of the information we request may be collected by third-party providers on our behalf. We do not authorize them to use or disclose your personal information except in connection with providing their services.
Analytics. Specifically for analytics providers, we use Google Analytics, a web analytics service offered by Google LLC that tracks and reports website traffic. Google uses the collected data to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the advertisements of its own advertising network.
You can opt-out of making your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information about visit activity with Google Analytics. For more information on Google’s privacy policy, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/ Google also recommends installing the Google Analytics Opt-out Browser Add-on—https://tools.google.com/dlpage/gaoptout—for your web browser. The Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
Advertising. We may use third-party service providers to display advertisements, including targeted advertisements on a third-party site after you have visited our website. We and the third-party service providers use cookies to inform, optimize, measure performance, and display advertisements based on your previous visits to our site. All tracking performed by a third party is subject to their own privacy statement.
We work with Google Ads & DoubleClick Cookie Google, which uses cookies as a third party to display advertisements on our site. Google’s use of the DoubleClick cookie enables it and its partners to display advertisements to our users based on their visit to our service or other websites on the internet. You can opt-out of the use of the DoubleClick cookie for interest-based advertising by visiting the Google Ads Settings web page: http://www.google.com/ads/preferences/
Google AdWords/Analytics: Google Ads remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network advertisements by visiting the Google Ads Settings page: http://www.google.com/settings/ads For more information on Google’s privacy practices, you can visit the Google Privacy & Terms web page at http://www.google.com/intl/en/policies/privacy/.
Twitter: You can opt-out of Twitter’s interest-based advertisements by following their instructions: https://support.twitter.com/articles/20170405 You can learn more about Twitter’s privacy practices and policy by visiting their privacy policy page: https://twitter.com/privacy
Facebook: You can learn more about Facebook’s interest-based advertising by visiting this page: https://www.facebook.com/help/164968693837950
Follow these instructions from Facebook to opt-out of interest-based advertisements: https://www.facebook.com/help/568137493302217
For more information about Facebook’s participation in the Digital Advertising Alliance, please visit the choices section in this notice.
For more information on Facebook’s privacy policy, please visit Facebook’s data policy: https://www.facebook.com/privacy/explanation.
We may participate in Facebook.com’s Custom Audience program or LinkedIn’s Audience program, which allows us to show personalized advertisements to individuals on our email list when they visit Facebook or LinkedIn respectively. We provide Personal Data such as your email address and phone number to the social media provider so it can determine if you are a registered account holder. You can opt-out of participation in this program by contacting us as indicated below. You can also opt-out of receiving these advertisements from the social media network directly.
To comply with legal processes or to protect Cavalworks. If we believe disclosure is reasonably necessary to comply with a law, regulation, legal or governmental request; to enforce applicable terms of use, including investigation of potential violations thereof; to protect the safety, rights, or property of the public, a person, or Cavalworks as required by law; or to detect, prevent, or otherwise address security or technical issues or illegal or suspected illegal activities (including fraud).
Business transfers. We may participate in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding involving the transfer of the information described in this Policy. In such transitions, customer information is typically one of the business assets transferred or acquired by a third party. In the unlikely event that we or substantially all of our assets are acquired or enter a legal proceeding, you acknowledge that such transfers may occur and that your personal information may continue to be used as set forth in this privacy policy.
Storage of your personal data/transfer of data
This site is operated in the Netherlands. If you are in another jurisdiction, please be aware that your information will be transferred to, stored, and processed in the Netherlands. By using this site and providing us with information, you consent to this transfer, processing, and storage of your information in the Netherlands. Our service providers use appropriate safeguards for the transfer of your personal data, and this is established in the data protection agreements with these service providers.
We may transfer data we collect from you to locations outside our production environment for processing and storage. Additionally, it may be processed by staff operating outside the Netherlands who work for us or for one of our suppliers. This staff may, for example, be involved in processing and completing your order, processing your payment details, and providing support services. By providing your personal data, you agree to this transfer, storage, or processing. We will take all reasonable steps to ensure that your data is treated securely and in accordance with this privacy policy.
The data provided to us is stored on secure servers. Data relating to transactions entered into via our site or service provider sites is encrypted both in transit and at rest.
The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent electronically to us, and the transmission of such data is entirely at your own risk. Where we have given you a password (or where you have chosen one yourself) to access certain parts of our site, you are responsible for keeping this password confidential.
For our customers using Cavalworks products, it is Cavalworks policy that we do not “sell” customer data processed in our systems.
The in-process data of Cavalworks customers is always treated as sensitive and is protected in all cases by encryption and the confidentiality clause in the Subscription Service Agreement.
Third-party links
Our site may contain links to other sites that we do not manage. If you click on a third-party link, you will be directed straight to that site, to which its own privacy statement applies. We strongly recommend that you read that privacy statement. We have no control over that site and are not responsible for its content, policies, or practices.
Choices and individual rights
We strive to take reasonable steps so that you can correct, amend, delete, or limit the use of your Personal Data. We set out your choices below:
Email. As described above, you can opt-out at any time if you do not wish to receive promotional emails from us. If you opt-out of a promotional email, we may still send you transactional and administrative emails about this privacy statement or about the products or services you have purchased.
Cookies. Your browser’s help function should contain instructions on how to set your computer to accept all cookies, to notify you when a cookie is issued, or to not receive cookies at any time.
Advertising. You can opt-out of online targeted advertising by opting out in the advertisement itself or by visiting the European Interactive Digital Advertising Alliance. You can also opt-out of the Digital Advertising Alliance via your mobile device settings.
Your rights under certain circumstances. To initiate any of these actions, you can contact us at info@cavalworks.com.
You have the right to data portability for the information you have provided to us. You can request a copy of this information in a commonly used electronic format so that you can manage and move it. We will need to verify your identity before we can respond to such requests. Please note that in some cases we are unable to delete your personal information; in that case, we will let you know if and why we cannot do so.
To prevent personal information from being passed to a third party or used for a purpose other than that for which it was provided.
Right to lodge a complaint. If you believe that our processing of your personal data violates data protection legislation, you have the legal right to lodge a complaint with a supervisory authority responsible for data protection. You can do this in the EU member state where you habitually reside, where you work, or where the alleged infringement takes place. If you are outside the European Union, you may have rights under the privacy laws in the jurisdiction where you live.
As a European resident, you have the right to:
Security
We use reasonable administrative, logical, physical, and managerial measures to protect your personal data against loss, theft, and unauthorized access, use, and modification. Unfortunately, no measure can be guaranteed to provide 100% security. Consequently, we cannot guarantee the security of your information.
Sensitive data
We request that you do not send us sensitive data, such as social security or national identification numbers, information related to race or ethnic origin, political opinions, religious beliefs, health data, biometric or genetic information, information about criminal background, or trade union membership. If you send us this information, you consent to its processing in accordance with this privacy statement. To prevent processing of sensitive data, you should not submit it.
Our policy regarding children’s information
Our site is not directed at children under the age of 16. If you learn that your minor child has provided personal data to us without your consent, please contact us.
Contacting us
If you have questions, comments, or requests regarding this policy, please do not hesitate to contact us at info@cavalworks.com.
If you have questions about the information we hold about you, you can contact us by emailing our data protection officer at: info@cavalworks.com with the following information:
Name _________________________________
Company _______________________________
Title ___________________________________
Country ________________________________
How can I contact you about the request (phone or email, preferably an email address)?
If you prefer to write to us, our contact address is:
Saturnusstraat 60, 94
2516 AH The Hague
The Netherlands
Email: info@cavalworks.com
Phone: +31 (0)881123456
Updated: March 19, 2026
